Refund policy

Ditavonteeselingerie.com returns Policy 

Return Policy

We want you to be happy with your ditavonteeselingerie.com purchase. If your purchase doesn’t fit, if it isn’t right then you can return it to us within 30 days of purchase. But there are some things you need to be sure of to be eligible for return;

• The garment must be unworn, unaltered, unwashed and not damaged.
• The garment must have all the original tags and packaging in the original condition.
• You must have the receipt.

If you request a refund, the purchase price will be refunded after we have received the garment and have confirmed all the above conditions have been met. Refunds will be credited  to you in the same currency and using the same payment method as your original purchase.

• We do not accept returns or refunds for knickers/ panties/ thongs/ G-strings
• All purchases for Sale product are final and cannot be returned or refunded unless damaged or faulty.

Just contact us at  hello@ditalingerie.com or phone us on +61 3 94294388 to arrange the return.

 

Returning faulty items

In the unlikely event that we inadvertently sent you incorrect merchandise or you received faulty or damaged merchandise, please notify us immediately at  hello@ditalingerie.com or phone us on 61 3 94294388 so that we can waive your return shipping fee and initiate a replacement. Your replacement garment(s) will ship free of charge. 

Just contact us at  hello@ditalingerie.com or phone us on +61 3 94294388